Senior Creative Operations Manager (QTC + Commercialization)

Location: Miami, FL (Hybrid; Tuesday, Wednesday, and Thursday in-office required, with remote work available Monday and Friday)

About the Role 

Green House is a Brand-to-Demand creative marketing agency built to own the moment of choice—operating at the intersection of branding, frontline, and activation. Our Quick Turn Creative (QTC) function serves as a high-speed commercialization engine, delivering scalable, high-quality creative output that fuels growth and new business. 

We are seeking a Senior AI Creative Designer (AI-Enabled Production Lead) to serve as the hands-on creative leader for QTC production. This is a working manager role, responsible for both executing high-priority creative work and leading a distributed production team (offshore bench + freelancer network). 

You will own the creative bar, direction, and production quality, ensuring that all work is on-brand, polished, and delivered at speed—while leveraging AI-enabled workflows to increase efficiency and scalability. In close partnership with the Creative Operations Manager (who owns the business engine and workflow system), you will ensure QTC delivers fast, high-quality outputs without sacrificing consistency or control. 

This role is ideal for a player-coach creative leader who thrives in high-volume environments and is equally comfortable designing, directing, and optimizing production systems. 

Key Responsibilities 

1. Creative Direction & Quality Control 

• Set and enforce creative quality standards across all QTC deliverables (decks, toolkits, one-pagers, activation assets, social content) 

• Provide clear, actionable creative direction that minimizes ambiguity and rework 

• Lead creative reviews and final QA to ensure all outputs are client-ready and on-brand 

• Maintain and evolve reusable design systems, templates, and brand toolkits 

2. Creative Briefing & Direction Packages 

• Translate intake into clear, structured creative briefs (objective, audience, messaging, deliverables, specs, approvals) 

• Develop direction packages and mood boards to guide production teams (visual references, layouts, typography, do/don’t examples) 

• Ensure briefing completeness in partnership with Creative Operations (“no brief, no build”) 

• Maintain scalable templates for briefs and direction packages to increase speed and consistency 

3. Hands-On Design Execution 

• Personally execute high-priority or high-stakes creative work (pitch content, decks, toolkits, key assets) 

• Act as escalation designer for urgent timelines, polish passes, and final QA 

• Set the creative standard through hands-on execution that serves as a benchmark for the team 

4. AI-Enabled Creative Production 

• Integrate AI tools into creative workflows (design iteration, resizing, copy variation, QA, layout support) 

• Establish and enforce AI usage standards, including prompts, guardrails, and compliance checks 

• Train and coach internal and external teams on AI-enabled workflows and best practices 

• Drive efficiency through modular design systems, automation, and asset reuse 

5. Production Leadership (Offshore + Freelancers) 

• Lead daily production across offshore bench resources (assignment, coaching, quality oversight) 

• Direct freelancer network for specialty and surge work 

• Provide performance feedback on creative output (quality, speed, responsiveness) 

• Partner with Creative Operations on capacity planning and resource allocation 

6. Delivery Leadership (Production-Level Execution) 

• Translate briefs into clear production plans, sequencing, and handoffs 

• Ensure creative readiness at each stage of the workflow 

• Anticipate production risks and escalate proactively with solutions 

• Reduce revision cycles by enforcing structured feedback and clarity upfront 

7. Vertical & Stakeholder Support 

• Partner with Vertical and Account teams to ensure outputs align with business context and frontline needs 

• Support fast-turn opportunities and business-critical initiatives without sacrificing quality 

• Align creative outputs with broader narrative, messaging, and commercialization goals 

Qualifications 

• 6–10+ years of experience in creative production, design, or art direction within an agency or fast-paced in-house environment 

• Strong background as a Senior Designer or Art Director who is ready to step into a Creative Director–level mindset while remaining hands-on in execution 

• Proven ability to deliver high-quality creative under compressed timelines (e.g., reducing production timelines from days to hours/days through process, clarity, and efficiency) 

• Demonstrated expertise in developing highly detailed creative briefs and direction packages (including visual references, layout guidance, and clear execution instructions) that enable junior or offshore designers to execute with minimal back-and-forth 

• Strong ability to translate vision into clear, actionable direction—especially for distributed teams or designers at varying skill levels 

• Experience managing or directing freelancers, offshore teams, or agency partners, including briefing, feedback, and quality control 

• Proven track record of reducing revision cycles and improving production efficiency through better upfront clarity, structure, and communication 

• Advanced proficiency in design tools (Adobe Creative Suite, Figma, PowerPoint/Keynote) with strong attention to detail in layout, storytelling, and presentation design 

• Demonstrated experience integrating AI tools into creative workflows (prompting, iteration, scaling production, QA), with a focus on improving speed and consistency 

• Strong communication skills, with the ability to clearly articulate creative direction, provide decisive feedback, and align cross-functional stakeholders 

Preferred: 

• Experience operating in a high-volume, fast-turn creative environment (pitch work, commercialization, activation, modular content systems) 

• Experience building or contributing to scalable creative systems (templates, modular design, reusable assets) 

• Familiarity with working in a player-coach model, balancing hands-on design with team leadership 

Skills & Competencies 

• Creative direction and quality leadership 

• Hands-on design execution (“hands on keys”) 

• AI-enabled creative production and workflow optimization 

• Strong briefing and direction-setting capabilities 

• Production leadership across distributed teams 

• Stakeholder management and feedback control 

• Ability to deliver under tight timelines with consistency and precision 

What This Role Is Not 

• Not a purely conceptual creative director role without execution responsibility 

• Not a workflow or business operations role (owned by Creative Operations) 

• Not ad hoc design support without structure, standards, or ownership 

This role is a working creative leader, responsible for delivering high-quality, scalable, and AI-enabled creative output—ensuring QTC operates at both speed and excellence. 

Work Setting 

• Hybrid role based in Miami, Florida 
• In-office Tuesday, Wednesday, and Thursday required 
• Remote work available Monday and Friday 
• Standard business hours (Monday–Friday) with flexibility as needed to support business demands 

Interview Process

1. Self-recorded video interview

2. Virtual and/or in-person interview with hiring team

Compensation

• Annual salary: $100,000 - $110,000 plus discretionary bonus potential of 10%
• Communication allowance: $75 semi-monthly
• Wellness benefit: $50 monthly

Why Green House?

• Health & Wellness: Comprehensive medical, dental, and vision coverage to support you and your family

• Unlimited Paid Time Off: Generous flexibility to support work-life balance and personal well-being

• Paid Holidays: Company-observed holidays to ensure time to recharge and disconnect

• Hybrid Flexibility: A balanced in-office and remote schedule designed to support productivity and collaboration

• Equipment Provided: Company-issued computer and tools to set you up for success from day one

• Growth Opportunities: Clear paths for professional development, skill-building, and internal mobility

• Innovative Work Environment: Collaborate with high-performing, creative teams in a fast-paced, supportive culture

• Referral Bonus Program: Earn rewards for bringing great talent into the organization

Green House is strongly committed to creating a diverse, equitable, and inclusive workplace. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.